Shipping Policy
We currently only ship within the United States.
All products are made to order and shipped directly to you.
Flat Rate & Free Shipping
• $8.00 flat rate shipping on all U.S. orders.
• Orders over $50 (before tax/shipping) ship free.
Holiday Surcharge
From October 21 to January 19, a $0.40 holiday surcharge will be added per order due to carrier price increases.
This surcharge is taxable in states where shipping is taxed.
We do not deliver to P.O. Boxes. Please use a residential or commercial address.
Estimated Fulfillment & Delivery Times
Processing Times 3-7 Business Days (Business Days Monday-Friday)
(After processing; times vary by item)
• Hoodies: 4–22 business days
• Sweatshirts: 4–10 business days
• T-Shirts: 4–24 business days
• Phone Cases: 8–11 business days
• Hats: 4–10 business days
• Beanies: 4–7 business days
• Calendars: 7–10 business days
• Fanny Packs: 8–11 business days
• Throw Blankets: 7–10 business days
Order Ownership
Once an order is passed to the carrier, ownership transfers to the customer.
Delivery estimates are not guaranteed. Some orders may ship in multiple packages.
Tracking & Issues
We recommend checking tracking details first. If your package is lost:
• Submit your claim within 20 days of the estimated delivery date.
• If tracking shows “delivered” but the package is missing, we cannot reship but may offer store credit on a case-by-case basis.
For all shipping issues or delivery questions, contact: hope@mentallystrongphysicallyfree.com